Our Team

Doctors

Dr Ben Ward

Gender: Male
Job Title: General Practitioner
Qualifications: MB ChB MRCGP
Special Interests: Professional interests include minor surgery.
Additional Notes: Dr Ward is a Partner.
He qualified in 2002 (Bristol)

Dr Francesca Vasquez

Gender: Female
Job Title: General Practitioner
Qualifications: MBBS MRCGP DRCOG DFFP
Special Interests: Professional interests include women's health. Dr Vasquez is a GP Trainer.
Additional Notes: Dr Vasquez is a Partner.
She qualified in 2003 (London)

Dr Deborah Hughes

Gender: Female
Job Title: General Practitioner
Qualifications: MRCGP (Dist) MB ChB DRFP DRCOG
Special Interests: Professional interests include women's and children's health.
Additional Notes: Dr Hughes is a Partner.
She qualified in 1997 (Birmingham)

Dr Tristan Oxenham

Gender: Male
Job Title: General Practitioner
Qualifications: MBBS BSc DRCOG nMRCGP
Special Interests: Professional interests include minor surgery
Additional Notes: Dr Oxenham is a Partner.
He qualified in 2004 (London)

Dr Paul Russell

Gender: Male
Job Title: General Practitioner
Qualifications: MB BCh MRCGP
Special Interests: Professional interests include medicine for older people and dementia.
Additional Notes: Dr Russell is a Partner.
He qualified in 2003 (Cardiff).

Dr Thea Collins

Job Title: General Practitioner
Additional Notes: Dr Collins is a Partner at The Bovey Tracey & Chudleigh Practice. She qualified in 2013 in Brighton with an BMBS DFSRH MRCGP. She is based primarily at Riverside Surgery. Dr Collins’ special interests include contraception, women’s health and lifestyle medicine.

Dr Charlotte Stanley

Job Title: General Practitioner
Qualifications: BSc BM BS PgCert MRCGP
Additional Notes: Dr Stanley is a partner
She qualified in 2015 (Bristol).

Dr Heather Brook

Job Title: General Practitioner
Additional Notes: Qualifications: BSc (hons) MBChB MRCGP

Dr Brook is a Partner at the Practice. She graduated from the University of Liverpool in 2015. Her professional interests include fitting coils and implants, elderly care and education.

Dr Rosalind Mills

Job Title: General Practitioner
Qualifications: MBBS MRCGP DRCOG DFFP
Special Interests: Professional interests include contraception, sexual health and general medicine.
Additional Notes: Dr Mills is a part-time Salaried GP.
She qualified in 2000 (London).

Dr Emma Williams

Gender: Female
Job Title: General Practitioner
Qualifications: MRCGP MBChB DTM&H
Special Interests: Professional interests include women's health and tropical medicine.
Additional Notes: Dr Williams is a part-time Salaried GP.
She qualified in 2004 (Bristol).

Dr Paul Graham

Job Title: General Practitioner
Qualifications: MBBS MRCGP BM BS
Special Interests: Dr Graham professional interests include elderly care.
Additional Notes: Dr Graham is a full-time salaried GP.
He qualified in 2002 at the University of Brighton and the University of Sussex.

Dr Tessa Keeler

Job Title: General Practitioner
Qualifications: BM BS BMedSci DFSRH Loc S.D.I MRCGP PgCert Clinical Eduacation
Special Interests: Dr Keeler's special interest is clinical education.
Additional Notes: Dr Keeler is a part-time salaried GP.
She qualified in 2012 (Nottingham University).

Dr Natalie Lukeman

Job Title: General Practitioner
Qualifications: MBChB MRCGP DRCOG DFSRH
Special Interests: Professional interests include women's health and contraception.
Additional Notes: Dr Lukeman is a part-time salaried GP.
She qualified in 2007 (Bristol).

Dr Virginia Francis

Job Title: GP Registrar
Additional Notes: Dr Francis recently joined the surgery as a Registrar.
A Registrar is a fully qualified doctor who has had several years of hospital experience and is gaining further experience of family medicine before finding their own Practice.

Dr Anna Waterfield

Job Title: Locum - Maternity Cover

Dr Baven Arasaretnam

Gender: Male
Job Title: General Practitioner

Nursing Team

Rachael Minty

Job Title: Advanced Nurse Practitioner
Special Interests: Rachael is a minor illness practitioner and long term condition specialist, with extensive experience, particularly in Type 2 Diabetes. She also manages our Heart Failure clinics. Rachael is also Research Lead for the practice, with over 10 years experience conducting primary care research.
Qualifications: RN, NMP, MSc (Advanced Practice)

Sally Mutton

Gender: Female
Job Title: Nurse Practitioner
Additional Notes: Sally is a Nurse Practitioner and Prescriber and manages minor illnesses with same-day appointments. She is our lead Diabetes nurse with extensive experience managing complex cases and also undertakes the full range of practice nurse skills.

Carol

Gender: Female
Job Title: Practice Nurse Team Leader
Special Interests: Carol has particular interest in respiratory medicine.
Additional Notes: Carol is our Practice Nurse Team leader and has extensive experience in managing complex cases. Carol joined the Practice in October 2015 and is also able to prescribe.

Emma

Job Title: Practice Nurse
Additional Notes: Emma qualified as a staff nurse in Liverpool in 2008.
Emma joined the practice in July 2022, after completing a PGCert in General Practice Nursing.
She has a special interest in wound care and complex wound management.

Jodie

Gender: Female
Job Title: Nursing Associate
Special Interests: Jodie holds an NVQ Level 3 in Health and Social Care. She offers appointments for smoking cessation advice.

Laura

Gender: Female
Job Title: Healthcare Assistant
Special Interests: Laura joined the practice in November 2003. Laura holds an NVQ Level 3 in Health and Social Care and works at both Riverside and Tower House surgery.

Olivia

Gender: Female
Job Title: Healthcare Assistant
Additional Notes: Olivia joined the Practice in 2012 as a receptionist. She recently joined the phlebotomy team as well in January 2016. She has now completed her level 3 diploma in health and social care.

Sarah

Job Title: Healthcare Assistant
Additional Notes: Sarah joined the practice in September 2019 as a phlebotomist and following further in house training is now a healthcare assistant.

Hayley

Job Title: Healthcare Assistant

Lucy Roost

Gender: Female
Job Title: Healthcare Assistant

Katie

Job Title: Practice Nurse

Administrative

Victoria Sheppard

Gender: Female
Job Title: Practice Manager
Additional Notes: I am joining the NHS from the veterinary sector, specifically commercial poultry where I looked after nine UK practices which included veterinary surgeons, administrators and microbiologists. I am excited to join the Riverside and Tower House practices and to work with a dynamic and efficient team.

Justine Scott

Gender: Female
Job Title: Finance Manager
Additional Notes: Justine is the Finance Manager, responsible for the day-to-day running of practice accounts, payroll systems, IT and audits. She has been with the Practice since 1989 and holds a Certificate in Primary Healthcare Management.

Mandy

Gender: Female
Job Title: Senior Admin Assistant - Patient Services
Additional Notes: Mandy provides leadership for the administration teams including training and guidance.

Sue

Gender: Female
Job Title: IT & Data Administrator
Additional Notes: Sue is our Practice lead for IT and works closely with our providers to ensure our many IT Systems are well maintained and working efficiently. She ensures that the Practice meet the requirements of NHS England and Data Legislation and undertakes regular audits to check compliance.

Nina

Gender: Female
Job Title: Senior Administrator - Finance, QoF and Research
Additional Notes: Nina supports our Research Team to promote medical research within the Practice, and co-ordinates the offers for patients to join studies. She monitors Practice performance against the NHS England and Devon ICB targets to ensure that we meet requirements and is responsible for financial payments.

Audrey

Job Title: Reception Team Leader
Additional Notes: Audrey is one of the team leaders to our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Jane

Gender: Female
Job Title: Reception Team Leader
Additional Notes: Jane is one of the team leaders to our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Angel

Job Title: Administrator Workflow/Referrals
Additional Notes: Angel is part of a dedicated team of administrators who process incoming patient correspondence from hospitals/care providers. They are also responsible for the processing and monitoring of all referrals. She is also one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Asha

Job Title: Administrator Workflow/Referrals
Additional Notes: Asha is one of our dedicated team of administrators who process incoming patient correspondence from hospitals/care providers. They are also responsible for the processing and monitoring of all referrals.

Daisy

Job Title: Business Administrator
Additional Notes: Daisy is responsible for the preparation and management of GP & ANP rotas to ensure adequate capacity, specialist clinics and equity of workload. She is also Health & Safety lead for both Riverside and Tower House Surgery.

Daisy

Job Title: Care Co-Ordinator
Additional Notes: Daisy is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Dee

Job Title: Care Co-Ordinator
Additional Notes: Dee is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. She is also part of the dedicated team of administrators who process incoming patient correspondence from hospitals/care providers. They are also responsible for the processing and monitoring of all referrals.

Fran

Job Title: Administrator Workflow/Referrals
Additional Notes: Fran is one of our dedicated team of administrators who process incoming patient correspondence from hospitals/care providers. They are also responsible for the processing and monitoring of all referrals.

Gina

Job Title: Administrator
Additional Notes: Gina is one of our team of administrator’s who co-ordinate the extensive audit and recall system including chronic disease checks, vaccination and immunisation recalls and health promotion campaigns.

Hayley

Gender: Female
Job Title: Administrator
Additional Notes: Hayley is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. She is also part of the team of administrator’s who co-ordinate the extensive audit and recall system including chronic disease checks, vaccination and immunisation recalls and health promotion campaigns.

Helen

Job Title: Administrator
Additional Notes: Helen is one of our team of administrator’s who co-ordinate the extensive audit and recall system including chronic disease checks, vaccination and immunisation recalls and health promotion campaigns.

Leigh

Job Title: Care Co-Ordinator
Additional Notes: Leigh is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Linda

Gender: Female
Job Title: Care Co-Ordinator
Additional Notes: Linda is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Marie

Job Title: Care Co-Ordinator
Additional Notes: Marie is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Mandy

Gender: Female
Job Title: Care Co-Ordinator
Additional Notes: Mandy is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Melissa

Job Title: Care Co-Ordinator
Additional Notes: Melissa is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Nicola

Gender: Female
Job Title: Care Co-Ordinator
Additional Notes: Nicola is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Su

Job Title: Administrator Workflow/Referrals
Additional Notes: Su is one of our dedicated team of administrators who process incoming patient correspondence from hospitals/care providers. They are also responsible for the processing and monitoring of all referrals.

Tracy

Job Title: Care Co-Ordinator
Additional Notes: Tracy is one of our medical receptionists/care co-ordinators who are here to assist patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Rachel

Gender: Female
Job Title: Care Co-Ordinator

Jess

Job Title: Medical Receptionist

Fiona

Job Title: Medical Receptionist

Staff

Kobe Addai

Gender: Male
Job Title: Pharmacist

Hazel Sturgess

Job Title: Pharmacy Technician

Mr Joe Milburn

Gender: Male
Job Title: Health & Wellbeing Coach
Additional Notes: Joe joined the team in January 2023, having volunteered and been involved in the growth of a mental health charity since 2019, Joe had built up knowledge in wellbeing coaching and personalised conversations before joining our team here. The role that Joe holds at the surgery allows him to work with patients who are struggling with creating healthy lifestyles around mental and physical health as well as working with patients who struggle with low motivation.

Joe enjoys supporting patients to make realistic change and believes that working alongside the clinical team at the surgery, he can help patients to make these small changes in the right direction. Referrals can be made to the Health & Wellbeing Team through any member of staff at BTCP.

Hannah Cross

Job Title: Social Prescriber
Additional Notes: Hannah joined us in August 2022. She has worked for the NHS for 7 years, gradually moving from administrative roles to patient facing ones. Hannah champions personalised care and is always inspired by her patients stories. She’s grateful to the voluntary sector for providing wonderful services locally.

The Local Primary Healthcare Team

The following healthcare professionals, employed by local Care Trusts, are based within our surgeries.

Community Nursing Team & Community Matron

They provide a wide range of services to patients who are housebound (those patients who cannot attend any appointments such as hairdressing or podiatry), including diabetic care, wound care, continence care and terminal care. The Community Nursing Team, who are based at Tower House Surgery, provide holistic assessment within the home setting, liaising with health care professionals and other agencies to maximise the patient's independence and wellbeing at home. The team also link in with various clinics that patients can access including continence and lower limb therapy service.

Out of Hours Community Nursing

There is an out of hours nursing team available to provide nursing care outside of the community nursing hours. This team can be contacted on 0300 333 6602.

Health Visiting Team

Health visiting aims to promote health and prevent ill health where possible. It contributes to individual and family health and social wellbeing by offering support and advice on a huge variety of issues, including childhood development, child behaviour management, immunisations, illness prevention and treatment, postnatal depression, special needs and much more.

Templer Midwifery Team

The team is based at Teignmouth Hospital and can be contacted on 01626 770086.

Antenatal clinics are held weekly at both surgeries and appointments are booked through the surgery. You can also see a midwife at Moors Edge Children’s Centre, Heathfield or Teignmouth Children’s Centre and these appointments are arranged from the team base 01626 770086. For a new pregnancy please arrange a double appointment with the midwife 6 to 8 weeks after your last period.

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Our Team

Doctors

Dr Ben Ward

Dr Francesca Vasquez

Dr Deborah Hughes

Dr Tristan Oxenham

Dr Paul Russell

Dr Thea Collins

Dr Charlotte Stanley

Dr Heather Brook

Dr Rosalind Mills

Dr Emma Williams

Dr Paul Graham

Dr Tessa Keeler

Dr Natalie Lukeman

Dr Virginia Francis

Dr Anna Waterfield

Dr Baven Arasaretnam

Nursing Team

Rachael Minty

Sally Mutton

Carol

Emma

Jodie

Laura

Olivia

Sarah

Hayley

Lucy Roost

Katie

Administrative

Victoria Sheppard

Justine Scott

Mandy

Sue

Nina

Audrey

Jane

Angel

Asha

Daisy

Daisy

Dee

Fran

Gina

Hayley

Helen

Leigh

Linda

Marie

Mandy

Melissa

Nicola

Su

Tracy

Rachel

Jess

Fiona

Staff

Kobe Addai

Hazel Sturgess

Mr Joe Milburn

Hannah Cross

The Local Primary Healthcare Team

Community Nursing Team & Community Matron

Out of Hours Community Nursing

Health Visiting Team

Templer Midwifery Team

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