Contact Us Online (Systmconnect)
Want advice from your doctor, self-help information or have an administrative request (such as a sick note or test results)? Systmconnect and get a response before the end of the next working day or sooner. Get Started with Systmconnect.
Online Patient Access
SystmOnline allows you order repeat medications, book GP appointments, keep your contact details up to date, and access your Summary Patient Record – which includes allergies & drug sensitivities. Access to coded medical information can also be applied for using SystmOnline. Due to the complexities of nurse appointments, these are not available to book online at present.
In order to register for this service, call into the surgery with some form of photographic identification and a member of our Reception Team will then issue you with a printed copy of your unique login details.
If you would like to register on behalf of another person, written consent and their photo ID will be required along with a completed application form. For those under 13, any proof of identification such as a Birth Certificate will be accepted. Proxy Access Consent Form (PDF, 231KB)
Please refer to our Patient Online Access Leaflet for further information. Online Access Leaflet (PDF, 384KB)
GP Online Services - Quick, Easy and Safe (PDF, 419KB)
Keeping your Information Safe and Secure
It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.
If you can’t do this for some reason, we recommend that you contact the Practice so that they can remove online access until you are able to reset your password.
If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.
Sing in online if you have already signed up to SystmOnline.
More help and information about SystmOnline.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Have you got the NHS App?
At home or on the move, with the NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.
The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?
What does the NHS App do?
The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.
You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.
You can:
- order repeat prescriptions
- view your GP medical record
- access your Covid vaccination status
- book and cancel appointments at your GP surgery
- register for organ donation and change your donation preferences
- use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
- access 111 Online, for advice on self-care and whether urgent help is needed
Is my information safe?
Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.
How to register through the NHS App
Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.
If you want to learn more, visit the NHS App page on the NHS UK website.